Privacy Policy

 PRIVACY POLICY 

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  PRIVACY POLICY

  This Privacy Policy applies to Agahi Legal ABN [insert ABN] and any of its related entities as defined under the Corporations Act 2001 (Cth) (Agahi Legal, we, us, our) when we collect personal information about you.

  We are committed to protecting the privacy of your personal information. This Privacy Policy outlines how we handle the personal information we collect.

  You are not required to provide your personal information to us, but if you choose not to, we may not be able to provide you with the legal services or information you request.

  By providing personal information to us, visiting our office, or using any of our services, you confirm that you have read this Privacy Policy and consent to the collection, use, disclosure and management of your personal (including sensitive) information in accordance with this Privacy Policy.

  How we collect your personal information

  "Personal information" has the meaning defined in the Privacy Act 1988 (Cth) and refers to any information or opinion about an identified individual, or a reasonably identifiable individual, regardless of whether the information is true.

  We collect personal information from clients and prospective clients, suppliers, contractors, consultants, job applicants, and individuals connected with matters we are instructed to handle. This may include individuals related to the legal work we carry out (e.g., through discovery, subpoenas, or other means).

  Where possible, we collect personal information directly from you. In some instances, we may receive information about you from third parties. When we collect your information, we will take reasonable steps to notify you unless it is obvious or expected from the context.

  We may collect your personal information when you:

  • are a client or potential client of Agahi Legal;
  • book an appointment with us;
  • contact us via phone, email, or our website (www.agahilegal.com.au);
  • fill out online forms;
  • interact with us for legal advice or services;
  • engage with our social media channels;
  • subscribe to receive legal updates or newsletters;
  • apply for a job with us;
  • supply services or goods to us.

  We may also obtain personal information from third parties such as:

  • courts, tribunals, government departments or agencies;
  • medical practitioners or hospitals (in matters involving health records);
  • insurers and litigation funders;
  • witnesses or law enforcement authorities;
  • other law firms;
  • previous employers or referees (if you are applying for a role).

  Types of personal information we collect

  The personal information we collect depends on the nature of your relationship with us and may include:

  • name and contact details (email, phone, address);
  • gender, date of birth, and occupation;
  • instructions and information relevant to legal services provided or requested;
  • relationship management details;
  • information required under law, such as details for repaying Centrelink, Medicare, NDIS or private health insurers under relevant legislation.

  We may also collect sensitive information such as:

  • medical information or records;
  • financial data or income details;
  • government identifiers;
  • COVID-19 vaccination status (to manage workplace health and safety).

  Job applicants may also provide employment history and qualifications.

  Information collected on our website

  Our website uses cookies to help personalise your experience and improve navigation. A cookie is a small file stored on your device that enables the site to recognise your browser. Cookies do not give us access to your computer or private information.

  You may refuse the use of cookies by changing your browser settings, although this may limit your use of some website features.

  Use and Disclosure of Personal Information

  We collect and use your personal information to:

  • provide legal services and act on your behalf;
  • communicate with you regarding our services;
  • fulfil our legal and regulatory obligations;
  • manage our client relationships;
  • improve our services.

  We may also use your information to:

  • respond to enquiries or complaints;
  • notify you of services or legal developments;
  • market our services or invite you to events;
  • recommend other professionals, suppliers, or services.

  If we contact you for direct marketing purposes without prior consent, we will give you an opportunity to opt out.

  Sharing your personal information

  We may share your personal information with:

  • external service providers (e.g., database or IT support, payment processors);
  • organisations supporting our operations or delivering legal services;
  • your employer (if applicable);
  • courts, regulators, insurers, opposing parties or their lawyers;
  • our advisors or auditors.

  These third parties are subject to their own privacy obligations.

  We do not routinely disclose information outside of Australia unless legally required or with your consent.

  We will not share your information unless:

  • you consent to the disclosure; or
  • we are legally required or authorised to do so.

  Security of Personal Information

  We implement reasonable safeguards to protect your information from loss, unauthorised access, misuse or disclosure. We retain information as required by law and securely destroy or de-identify it when no longer necessary.

  Accuracy and Access

  We aim to ensure your personal information is accurate and up to date. Please contact us if your details change or if you believe our records are inaccurate.

  You have the right to request access to your personal information, subject to certain legal restrictions. We may also have a lien on your file for unpaid fees, in accordance with the Legal Profession Uniform Law Australian Solicitors’ Conduct Rules 2015.

  Changes to this Privacy Policy

  We may amend this Privacy Policy at any time. Updated versions will be published on our website.

  Change of Control

  If our business (including Agahi Legal) is sold, merged, or restructured, your information may be transferred to the new owner, who will be required to manage it consistently with this policy.

  Complaints

  If you have concerns about our handling of your personal information, please contact us. Include your full details and nature of your complaint. We will acknowledge your complaint and provide a written response after investigation.

  You may also lodge a complaint with the Office of the Australian Information Commissioner: www.oaic.gov.au.

  Contacting Us

  If you have any questions, requests or complaints regarding your personal information, please contact us:

  • Email: info@agahilegal.com.au
  • Phone: [insert phone number]
  • Post: [insert office address]

  COLLECTION NOTICE

  This Collection Notice applies to Agahi Legal ABN [insert ABN] and its related entities when we collect personal information to provide legal services and communicate information relevant to your legal matter.

  You are not obliged to provide personal information, but if you don’t, we may not be able to represent you or provide the services requested. By giving us your information, you consent to our handling of that information in line with this Notice and our Privacy Policy (available at www.agahilegal.com.au).

  In some cases, we may collect your personal information from third parties as outlined in our Privacy Policy.

  • Purpose of Collection
    We collect personal information to:
  • represent you legally;
  • deliver services and updates;
  • manage our client relationships;
  • comply with applicable laws, including social and health legislation; and
  • as described further in our Privacy Policy.
  • Disclosure of Personal Information
    We may disclose your information to third-party service providers, advisors, regulatory bodies, and others involved in your matter, as outlined in our Privacy Policy. We do not usually send personal information overseas without your consent.
  • Privacy Policy
    Our Privacy Policy includes how you may access and correct your information, make complaints, and how we respond to those complaints.
  • Contact Us
    If you have any concerns or queries about privacy:
• Email: info@agahilegal.com.au
• Phone: [insert phone number]
• Post: [insert office address]
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